ANZ
The Senior Workforce Optimisation Manager leads enterprise-level ownership of workforce strategy across ANZ's multi-site, multi-channel Customer Contact Hub. This role drives significant technology transformation from Genesys to AWS, shaping demand planning, capacity investment, and delivery strategy to improve operational performance and cost efficiency. The leader provides authoritative workforce insights to executive decision-making while managing performance across onshore and offshore contexts.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ANZ.
ANZ didn’t post a salary, so this is our estimate from similar listings.
4% above the average for this role
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