Senior Manager, Workforce

SeatGeek(22 days ago)

HybridFull TimeSenior$120,000 - $174,000Marketplace Operations

About this role

SeatGeek is hiring a Senior Manager, Workforce Services to own workforce strategy and execution for its Support organization within Marketplace Services. The role partners with cross-functional leaders and external vendors to ensure staffing and operational resourcing scale with a growing customer base. This position also leads a small distributed team of workforce analysts and specialists.

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Required Skills

Workforce Forecasting
Capacity Planning
Scheduling
Workforce Modeling
Staffing Plans
Metrics Reporting
Data Analysis
People Management
Stakeholder Management
Vendor Management

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About SeatGeek

seatgeek.com

SeatGeek is a mobile-first ticketing marketplace and search engine that helps fans discover and buy tickets for sports, concerts, theater, and other live events. It aggregates inventory from primary and secondary sellers, offers interactive seating maps and a proprietary "Deal Score" to surface value, and shows clear pricing and seat views. For teams, venues, and promoters it provides ticketing technology, white‑label solutions and APIs to manage sales and distribution. Fans use SeatGeek for price comparison, personalized event recommendations, and mobile ticketing.