Senior Member Care Associate
CAAT Pension Plan(2 days ago)
About this role
A Senior Member Care Associate at CAAT provides accessible and efficient service to members, serving as the first point of contact to support members throughout their pension journey. The role emphasizes professionalism, empathy, and subject‑matter expertise in pension administration within a collaborative team environment.
Required Skills
- Client Service
- Pension Administration
- Legislation Knowledge
- Problem Solving
- Communication
- Workflow Analysis
- Reference Materials
- Quality Assurance
- Time Management
- Bilingual French
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