PPL

Senior Office Support Specialist

PPL(23 days ago)

New York, NYOnsiteFull TimeMedior$55,000 - $65,000Customer Support
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About this role

The In Office Support Specialist at Public Partnerships (PPL) serves as the primary client-facing representative in NYC satellite offices, supporting participants and personal assistants in the Consumer Directed Personal Assistance Program (CDPAP). The role focuses on ensuring clients receive accurate information and access to services while advancing PPL’s mission to help people with disabilities and chronic illnesses live independently. The position operates within a consumer-focused, culturally sensitive long-term care environment.

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Required Skills

  • Customer Service
  • Problem Solving
  • Account Management
  • CRM
  • Communication
  • Detail Orientation
  • Documentation
  • Collaboration
  • Training
  • Escalation

+1 more

Qualifications

  • High School Diploma or Equivalent
  • Associate's Degree Preferred
  • Bachelor's Degree Preferred
PPL

About PPL

pplfirst.com

Discover self-directed care options that empower you to choose your caregivers. Your life. Your care. Your people.

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