Senior Onboarding Associate
Justworks
About this role
A Senior Customer Onboarding Associate at Justworks supports new small business customers with account setup, training, and onboarding, ensuring a seamless transition and long-term success. The role emphasizes accuracy, efficiency, and strong communication to deliver exceptional customer experiences.
Skills
Qualifications
About Justworks
justworks.comJustworks is a payroll, benefits, and HR platform that acts as a PEO (professional employer organization) for small and mid-sized businesses. It provides payroll processing, access to health insurance and retirement plans, time tracking and onboarding tools, and compliance and HR advisory support. Companies use Justworks to simplify HR administration, remain compliant with employment laws, and offer competitive benefits without building an in-house HR team. Founded in 2012, it serves U.S. employers as an outsourced HR/payroll partner.
Recent company news
Built InJustworks Careers, Perks + Culture
Nov 27, 2025
Forbes10 Best Payroll Services For Small Business Of 2026
1 week ago
Strauss Borrelli PLLCJustWorks, Inc. Data Breach Investigation
Oct 30, 2025
Inc.comThe Startup Stack: Meet the Software and Services That Growing Companies Rely On to Scale
Nov 5, 2025
The Business JournalsLove the grind: Justworks’ Jeri Doris on marathons, motherhood and management
Sep 11, 2025
About Justworks
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Justworks.
Salary
$60k – $66k
per year
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