Senior Operations Analyst
Hims(1 month ago)
About this role
The Senior Operations Analyst at Hims & Hers is responsible for optimizing provider engagement and response times within the Care Operations team. This role involves analyzing workforce performance, identifying operational inefficiencies, and leveraging data to drive cross-functional initiatives aimed at improving care delivery and patient outcomes. The analyst will utilize tools like Looker, Tableau, SQL, and Excel to develop dashboards and conduct deep-dive analyses, while collaborating closely with various teams including Recruiting, Medical Affairs, and Product.
Required Skills
- Operations Analysis
- Provider Engagement
- Performance Monitoring
- Data Analysis
- Dashboard Development
- Reporting
- Operational Efficiency
- Coverage Gap Identification
- Deep-Dive Analysis
- Data Visualization
+6 more
About Hims
www.hims.comHims is a healthcare company that provides online access to a variety of health and wellness products. Specializing in men's and women's health, Hims offers treatments for conditions such as hair loss, erectile dysfunction, and skincare through a convenient telehealth platform. By combining licensed healthcare professionals with affordable, high-quality products, Hims aims to make healthcare more accessible and destigmatize health issues that many face. With a focus on user experience and privacy, the company serves a growing market of consumers seeking discreet and easy-to-use health solutions.