ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Senior Operations Implementation Manager at Saxbys - ApplyBlast

Senior Operations Implementation Manager

Saxbys

26 days ago

4.3 on Glassdoor

Philadelphia, Pennsylvania, United States

Hybrid

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Senior Operations Implementation Manager at Saxbys owns the processes, systems, and AI-powered tools that support the company's Experiential Learning Platform and Student CEOs. This role focuses on driving continuous improvement, developing training curriculum, and leading the implementation of AI integrations to enhance operational efficiency across the cafe network. The position involves cross-functional collaboration to standardize procedures, manage guest recovery, and ensure consistent POS implementation.

Responsibilities

Lead development and rollout of AI-powered tools and workflow automations
Own and maintain cafe SOPs and operational systems for continuous improvement
Manage guest recovery tickets and analyze feedback patterns to drive root-cause solutions

Skills

About Saxbys

saxbyscoffee.com

Headquarters

Philadelphia, Pennsylvania, United States

Company Size

501-1000 employees

Founded

2005

View Profile

Saxbys is a student‑founded hospitality and coffee company with the tagline “For Students, By Students,” focused on making life better through community‑centered cafes and experiential education. It operates campus and neighborhood cafés serving coffee (notably cold brew), tea, smoothies and a casual food menu including all‑day breakfast and grilled cheeses. Saxbys also runs an Experiential Learning Platform that trains and employs students in hospitality, leadership and entrepreneurship, blending retail operations with workforce development and social impact. The brand is known for its student-driven culture, community partnerships and a mission to develop the next generation of hospitality leaders.