Senior Operations Manager

Carvana

2 days ago

3.0 on Glassdoor

United States of America

Onsite

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

A Senior Operations Manager at Carvana oversees dealership service and parts operations, facilities management, and OEM relationships, driving customer satisfaction, profit growth, and operational excellence.

Skills

Qualifications

5–7 years of leadership experience in Fixed OperationsProven track record of achieving OEM CSI, gross profit, and operational performance goalsStrong knowledge of Stellantis systems: DealerConnect, wiADVISOR, STAR Parts, and Mopar standardsExpertise in Lean principles, process improvement, and dealership operating systemsStrong business acumen with the ability to manage P&L, budgets, and financial performance

About Carvana

carvana.com

Carvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.