Lumen
The IT Systems Engineer II provides advanced Tier II support for a nationwide fiber optic transport network, troubleshooting and repairing network devices, tools, and services. This role involves maintaining 100% availability of IP and Network Management services, working on Tier-2 trouble escalations for SONET, OTN, and DWDM, and coordinating network implementation and deactivation projects. The position requires a Top Secret/SCI clearance and operates in a 24x7 shift environment with on-call support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Lumen.
35% below the average for this role