OLG

Senior Optimization Analyst

OLG(26 days ago)

Sault Ste. Marie, Ontario, CanadaOnsiteFull TimeSenior$49,136 - $73,704Customer Care
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About this role

A Senior Optimization Analyst at OLG supports Customer Care’s transformation agenda by contributing to high-impact optimization initiatives across Customer Care operations. Reporting to the Director of Optimization, the role focuses on driving measurable business outcomes through analytical and strategic support for the organization’s transformation roadmap. The position is embedded within Customer Care and partners across functions to enable future-state operational capabilities.

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Required Skills

  • Continuous Improvement
  • Lean
  • Six Sigma
  • Process Optimization
  • Project Management
  • Change Management
  • Automation
  • Artificial Intelligence
  • Data Analytics
  • Reporting

+6 more

Qualifications

  • Post-Secondary Education
  • Gaming Assistant Registration (Category 1)
  • Gaming Assistant Registration (Category 2)
OLG

About OLG

olg.ca

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