Senior Patient Care Navigator

The Senior Patient Care Navigator provides concierge-level guidance to individuals and families navigating complex healthcare pathways, ensuring seamless coordination from initial contact through follow-up care. This role serves as a primary liaison for high-priority and sensitive referrals, resolving patient concerns while maintaining strict confidentiality and compliance standards. The position requires expert navigation, personalized support, and proactive service to enhance patient satisfaction, safety, and continuity of care.