Senior Platform Engineering Manager

A Senior Platform Engineering Manager at Spring Financial leads the combined platform and systems engineering function, overseeing both the customer-facing product platform and the corporate technology environment. The role involves driving an AI-native operating model where engineers and AI agents collaborate to provision infrastructure, remediate incidents, and support employees, while establishing governance and reliability standards. This leader manages a team of individual contributors and managers, defining strategy for cloud operations, identity management, and help desk evolution to scale the organization's financial services.