Senior Pool Fleet Support Officer

The Senior Pool Fleet Support Officer ensures the efficient utilisation, readiness, and operational coordination of the Mobility Pool, including short-term vehicles, relief vehicles, Rent-a-Car suppliers, and FLEX vehicles. The role oversees complex operational issues, supplier performance, and escalations to support mobility continuity for customers. It involves managing pool vehicle utilisation, short-term contracts, supplier relationships, and contract end vehicle returns. The position also requires coordinating fleet maintenance, reporting, and cross-functional collaboration to maintain operational efficiency.