Senior Principal Application Support Engineer & Shift Lead – Operations

Eli Lilly and Company

18 hours ago

4.0 on Glassdoor

India

Onsite

Full Time

Senior

0 applicants

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About this role

A Senior Principal Application Support Engineer & Shift Lead at Lilly leads operational outcomes for technology teams, ensuring system stability, incident management, and operational reliability. The role combines strategic leadership with hands-on execution, focusing on reliability, compliance, and cross-functional collaboration.

Skills

Qualifications

10–14+ years of experience in Application Support, Production Engineering, SRE, or Software Engineering with deep operational ownershipExtensive experience leading high-severity incident response and operational executionDeep hands-on troubleshooting across distributed applications, integrations, databases, and cloud platformsStrong experience with monitoring, logging, and alerting platforms (e.g., Datadog, Splunk, ELK, AppDynamics, CloudWatch)Advanced scripting and automation skills (e.g., Python, Bash)

About Eli Lilly and Company

lilly.com

Eli Lilly and Company is a global biopharmaceutical company headquartered in Indianapolis, Indiana. It discovers, develops, manufactures and commercializes prescription medicines across therapeutic areas including diabetes, oncology, immunology, neuroscience and pain, and has a longstanding history in insulin and other major drug discoveries. Lilly invests heavily in research and clinical development and partners with biotech, academic institutions, and industry collaborators to advance biologics, small molecules, and precision medicines. The company operates global manufacturing and commercial networks and provides patient-support programs to improve access to its therapies.