Senior Principal CX Advisory Consultant

United States - Genesys Cloud Services, Inc.(2 months ago)

HybridFull TimeSenior$136,388 - $182,596 (estimated)Consulting

About this role

A Senior Principal CX Advisory Consultant at Genesys works within the CX Advisory team to help enterprise customers define and execute their AI Orchestration strategy. The role supports advising on customer and employee experience best practices and enabling measurable business outcomes through Genesys Cloud.

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Required Skills

Stakeholder Management
Transformation Programs
Change Management
Design Thinking
Storytelling
Workshops
Data Analysis
KPI Definition
Agile Governance
Facilitation

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About United States - Genesys Cloud Services, Inc.

genesys.com

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