GSK plc
The ITSM Governance Lead defines, embeds, and governs IT Service Management practices across the ServiceNow Platform & Enterprise Tools Domain, ensuring processes align with business expectations and regulatory standards. This role acts as the primary business-facing authority for ITSM governance, overseeing major incident, incident, problem, change, request, configuration, and service catalogue practices. The position partners with stakeholders to ensure ServiceNow-enabled ITSM processes are clear, compliant, measurable, and continuously improved.
Headquarters
London, England, United Kingdom
Company Size
10001+ employees
Founded
1830
At GSK, we unite science, technology and talent to get ahead of disease together
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for GSK plc.
GSK plc didn’t post a salary, so this is our estimate from similar listings.
17% below the average for this role
GSK enters agreement with U.S. government to lower drug prices and expand access to respiratory medicines for millions of Americans
Dec 19, 2025