Senior Problem Manager (Hybrid)
Broadridge Financial Solutions(1 month ago)
About this role
A Senior Problem Manager at Broadridge ensures production incidents and problem investigation reports are thoroughly reviewed and documented, leading to meaningful preventive actions. This role focuses on analysis, documentation, coordination, and communication, aiming to improve the quality and timeliness of root cause analysis deliverables across the organization.
Required Skills
- Root Cause Analysis
- Documentation
- Communication
- Incident Management
- Problem Management
Qualifications
- Background in IT Support
- Experience Documenting Incidents
- Strong Analytical Skills
- Exceptional Communication Abilities
- Highly Organized
About Broadridge Financial Solutions
broadridge.comBroadridge, a global technology leader with solutions that power investing, governance, and communications for clients and the financial industry.
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