Senior Process Specialist - DB Operations

Fidelity(7 days ago)

Chennai, Tamil NaduOnsiteFull TimeMedior$30,000 - $40,000Transaction Processing

About this role

The Senior Process Specialist - DB Operations focuses on resolving customer issues related to pension accounts, working closely with various teams to ensure accurate and timely communication. The role requires research, understanding of financial transactions, and managing customer inquiries within a defined benefits environment.

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Required Skills

Research
Customer Service
Financial Transactions
Problem Solving
Process Management
MS Office
US Defined Benefits
Data Analysis
Attention to Detail
Communication

About Fidelity

fidelity.com

Fidelity Investments is a leading financial services company that specializes in helping individuals and businesses achieve their financial goals through a wide range of products and services. These offerings include brokerage, retirement planning, investment management, and wealth management, as well as tools for saving and spending efficiently. With a focus on customer support and financial guidance, Fidelity aims to empower its clients to make informed financial decisions to secure their futures. The company is known for its robust online trading platforms and comprehensive financial planning resources.

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