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Senior Processing Specialist at Fiserv - ApplyBlast

Senior Processing Specialist

Fiserv

4 months ago

3.0 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

A Senior Processing Specialist at Fiserv manages high-volume consumer disputes, inquiries, and complaints related to active collection accounts within the Fintech and payments industry. The role involves conducting research, performing investigations under FDCPA and FCRA regulations, and ensuring compliant case resolution across multiple departments.

Responsibilities

Research and evaluate work cases related to disputes and fraud
Review documentation and triage cases to appropriate teams
Conduct investigations and develop compliant resolutions
Prepare written correspondence to consumers regarding outcomes
Manage a caseload to ensure accurate and timely completion

Skills

Qualifications

High School Diploma or GED

About Fiserv

fiserv.com

Headquarters

Milwaukee, Wisconsin, United States

Company Size

10001+ employees

Founded

1984

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Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.