Senior Product Manager

GoodLeap(8 days ago)

San Francisco, CAOnsiteFull TimeSenior$129,996 - $174,096 (estimated)Product

About this role

The Senior Product Manager, Servicing – Customer Experience at GoodLeap leads product efforts focused on end-to-end servicing journeys with an emphasis on delinquency and at-risk customers. The role partners across engineering, data, servicing operations, legal/compliance, and portfolio management to shape scalable, compliant, and customer-centered servicing solutions.

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Required Skills

Product Management
Customer Experience
Agile
Design Thinking
A/B Testing
Data Analysis
Stakeholder Management
Compliance
Risk Management
AI Automation

+2 more

About GoodLeap

goodleap.com

GoodLeap is a fintech company that provides point‑of‑sale consumer financing and a lending platform for sustainable home improvements — including residential solar, battery storage, energy‑efficient HVAC, roofing, and EV charging. It offers digital loan origination, underwriting, servicing, and capital markets solutions that connect homeowners, contractors/dealers, and institutional lenders. Contractors use GoodLeap’s dealer tools and network to close more projects while homeowners get flexible loan products to afford clean‑energy upgrades. The company’s mission is to accelerate adoption of sustainable home technologies by making financing simple and accessible.