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Senior Product Manager at DraftKings - ApplyBlast

Senior Product Manager

DraftKings

4 months ago

Remote

Full Time

Senior

1 applicant

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About this role

As a Senior Product Manager for CX Intelligence at DraftKings, you will define and deliver AI-powered products that transform customer support and scale operational efficiency. You will collaborate across engineering, analytics, and operations to turn complex workflows into scalable solutions that drive measurable business outcomes. This role involves shaping the future of customer operations through automation, conversational AI, and intelligent workflow systems.

Responsibilities

Define and drive the product roadmap aligned with business goals
Translate operational processes into scalable product solutions
Partner with engineering teams to build AI-powered tools
Collaborate with data science to define success metrics
Influence cross-functional teams and align stakeholders

Skills

Qualifications

BS in Business or related fieldGaming License (if applicable)5+ years Product Management experienceExperience with AI product developmentKnowledge of conversational AI platforms