Senior Product Support Engineer / Team Lead (Memory Test Division - San Jose, CA

The Senior Product Support Engineer / Team Lead serves as a key resource for the Memory Test Division, managing customer requests, escalations, and service emergencies while coordinating with field and factory teams. This role involves supporting product upgrades, spare level planning, and new product definitions, ensuring timely resolution of issues and effective communication with international partners. The position requires extensive travel and collaboration across engineering, operations, and sales to maintain high-performance standards.