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Senior Product Support Engineer at Altium - ApplyBlast

Senior Product Support Engineer

Altium

18 days ago

3.3 on Glassdoor

La Jolla, California, United States

Hybrid

Full Time

Senior

0 applicants

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About this role

This role serves as a senior technical leader within Customer Support, providing expert support for complex customer-reported issues involving Altium Designer, Altium 365, and Enterprise Server technologies. The successful candidate will investigate and resolve challenging technical issues, perform deep root cause analysis, and collaborate closely with R&D and cross-functional teams. Success in this role requires deep hands-on experience with PCB design, electronic product development workflows, and Altium products.

Responsibilities

Investigate and resolve complex customer-reported technical issues
Perform deep root cause analysis across multiple technologies
Mentor fellow support engineers and provide technical leadership

Skills

Qualifications

Bachelor’s degree in Electrical, Electronics, Computer, Mechatronics Engineering

About Altium

altium.com

Headquarters

La Jolla, California, United States

Company Size

501-1000 employees

Founded

1985

View Profile

Altium is an electronic design automation (EDA) company that unifies PCB and electronics design, collaboration, and manufacturing in a single platform. Its flagship offerings include Altium Designer for schematic capture, PCB layout and simulation, and Altium 365 for cloud-based collaboration, data management, BOM and supply‑chain connectivity. Engineers and electronics companies use Altium to accelerate product development, improve collaboration, and streamline the handoff to manufacturing. With 35+ years of experience, the company emphasizes integrated workflows, real‑time collaboration, and end‑to‑end traceability from concept to production.