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Senior Product Support Engineer at Abbott Laboratories - ApplyBlast

Senior Product Support Engineer

Abbott Laboratories

2 months ago

3.7 on Glassdoor

Sylmar, California, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Senior Product Support Engineer provides advanced technical support for Abbott's cardiac rhythm management remote care products, connected devices, and mobile applications. This role involves investigating escalated technical issues, identifying root causes, and coordinating resolutions with cross-functional teams. The position requires a strong background in product support and experience troubleshooting complex systems.

Responsibilities

Provide advanced technical support for cardiac rhythm management products and connected devices
Investigate escalated issues to determine root causes and coordinate resolutions with engineering teams
Participate in system software and hardware testing planning reviews to assess performance against design specifications

Skills

Qualifications

Biomedical Engineering or Science, Technology, Engineering and Mathematics (STEM) related Bachelor's degree

About Abbott Laboratories

abbott.com

Innovative medical devices and health care solutions for cardiovascular health, diabetes management, diagnostic testing, nutrition, chronic pain and more.