4171430P
The Senior Production Support Engineer ensures the stability, availability, and reliability of business-critical applications and integrations within the Platform Production Support team. This role involves providing Level 2 and Level 3 production support, troubleshooting complex issues, and performing root cause analysis to resolve incidents within agreed service levels. The position requires close collaboration with development, infrastructure, and business teams to maintain operational excellence and service reliability.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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