Senior Production Support Specialist
Fispan
About this role
FISPAN Services Inc. is seeking an experienced support professional to manage complex technical issues, incident and problem resolution, and support bank partners. The role emphasizes troubleshooting, incident management, mentoring, and ensuring service level agreements are met, contributing to the company's mission of transforming banking connections for enterprise clients.
Skills
About Fispan
fispan.comFISPAN builds embedded banking solutions that bring bank functionality directly into ERP and accounting software. Partnering with banks, their platform delivers embedded, automated accounts payable, payments, reconciliation, and cash‑management workflows inside systems like Oracle NetSuite, Sage Intacct, Microsoft Dynamics 365 Business Central, QuickBooks Online, and Xero. By integrating banking services into the ERP, FISPAN helps treasurers, finance teams, and commercial customers streamline payments, improve cash visibility, and reduce manual reconciliation. Their product acts as the bridge between banks and ERPs to modernize corporate banking and finance operations.
About Fispan
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Fispan.
Salary
$93k – $109k
per year