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Senior Professional Services Consultant at PagerDuty - ApplyBlast

Senior Professional Services Consultant

PagerDuty

19 hours ago

3.7 on Glassdoor

Lisbon, Lisbon, Portugal

Hybrid

Full Time

Senior

0 applicants

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About this role

The Senior Professional Services Consultant leads complex implementations and automation projects to accelerate customer adoption of the PagerDuty Reliability Platform. This role involves designing and delivering incident management, automation, and AI-driven operations solutions that align with business objectives and drive operational maturity. The position requires strong technical expertise and advanced consulting skills to lead customer-facing projects with minimal oversight.

Responsibilities

Lead large-scale implementation projects across incident management and AI use cases
Design and configure PagerDuty services, integrations, automation workflows, and AI agents
Mentor junior Professional Services team members and review deliverables

Skills

About PagerDuty

pagerduty.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2009

View Profile

PagerDuty is an AI-first operations platform that helps organizations detect, triage, and resolve digital incidents to minimize downtime and improve service reliability. It delivers real‑time alerting, on‑call scheduling and escalation, automated incident orchestration and runbooks, plus agentic AI/AIOps and automation to speed remediation. The platform integrates across DevOps, IT, and security toolchains and provides analytics and post‑incident insights for continuous improvement. Enterprises use PagerDuty to build operational resilience, shorten incident lifecycles, and coordinate response across teams.