NICE
The Professional Services Engineer role at NICE is a client-facing position responsible for delivering expertise and solutions involving the implementation, configuration, and optimization of AI-driven applications for enterprise contact centers. It involves both technical development and business consulting, working closely with customers to tailor and enhance digital solutions.
Headquarters
Hoboken, New Jersey, United States
Company Size
5001-10000 employees
Founded
1986
NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for NICE.
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