Senior Professional Services Engineer

NICE(19 days ago)

HybridFull TimeMedior$89,203 - $119,171 (estimated)Professional Services

About this role

A Professional Services Engineer at NICE is the primary technical lead for deploying and commissioning NICE Public Safety solutions in customer environments. This hands-on, field-facing role travels to customer sites and provides remote support to ensure systems are installed, integrated, and production-ready. The engineer works across servers, networking, databases, and telephony while communicating with customers and project teams to hand off stable solutions to support.

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Required Skills

Windows Server
MS SQL
MySQL
Networking
Firewalls
XML
JSON
PowerShell
Wireshark
IIS

+18 more

Qualifications

AS/BS in Computer Science or Electrical Engineering
Security+
A+
Network Certification
HP Certification
MCSE
MCP
Cisco Certification
Citrix Certification

About NICE

nice.com

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.