Senior Professional Services Engineer

NICE(9 days ago)

United StatesOnsiteFull TimeSenior$40,000 - $90,000Professional Services

About this role

The Professional Services Engineer at NiCE is a customer-facing role focused on engaging clients through consultative expertise and technical configuration of NICE products within the contact center industry. It involves managing technical and business tasks, mentoring junior staff, and ensuring successful deployment of solutions in diverse environments.

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Required Skills

Configuration
Programming
Data Modeling
Database Design
Solution Deployment
Business Analysis
Technical Architecture
Client Management
Contact Center Technologies
Analytics

About NICE

nice.com

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.

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