Senior Program Manager - Cloud Operations

The Senior Program Manager for Cloud Operations serves as the connective tissue between scrum teams, application teams, and leadership, owning the continuous improvement agenda for the Cloud Operations organization. This role translates leadership strategy into prioritized work for delivery teams and communicates delivery realities back to leadership to inform decision-making. The position focuses on identifying operational friction, driving cross-functional programs to remove it, and ensuring faster cycle times with greater stakeholder trust.