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Senior Program Manager – Deployments at Cyngn - ApplyBlast

Senior Program Manager – Deployments

Cyngn

4 days ago

3.9 on Glassdoor

Mountain View, California, United States

Onsite

Full Time

Senior

0 applicants

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About this role

Cyngn is seeking a Senior Program Manager to own and scale operational programs for autonomous vehicle deployments. This role involves designing workflows, automating processes, and establishing feedback loops between customer-facing teams and Product to ensure high-quality deployment experiences. The position requires collaboration across sales, engineering, and support functions to drive continuous improvement and operational efficiency.

Responsibilities

Own end-to-end deployment operations program and scale processes from contract to live operation
Identify manual processes and build automated replacements across sales and customer success functions
Establish SLA frameworks and escalation paths for customer support while tracking deployment KPIs

Skills

Qualifications

Bachelor's degree in Computer Science, Engineering, Business, or a related discipline

About Cyngn

cyngn.com

Headquarters

Mountain View, California, United States

Company Size

51-200 employees

Founded

2013

View Profile

Cyngn develops autonomous mobile robots (AMRs) for industrial material handling, with its flagship product being the DriveMod Tugger, which tows up to 12,000 lbs of carts and automates repetitive back-and-forth hauling routes in manufacturing, logistics, and warehouse environments. The DriveMod Tugger uses lidar-based mapping and AI-driven autonomy to navigate without special floor infrastructure, deploying in weeks via Cyngn's EasyLaunch program. Cyngn's platform targets labor cost reduction, improved safety, and increased throughput, with an average reported 64% labor cost reduction and 18-month payback period for customers.