Senior Program Manager, Trust & Safety

character.ai(2 months ago)

HybridFull TimeSenior$200,000 - $280,000Safety

About this role

The Senior Program Manager, Trust & Safety at Character.AI leads critical safety initiatives by partnering with engineering, operations, and policy teams to ensure the delivery of safe AI experiences. The role involves managing complex, cross-functional projects, aligning diverse stakeholders on safety priorities, and driving accountability across both internal teams and external partners. Additionally, the position requires tracking program metrics, managing vendor performance, and developing frameworks to enhance execution quality in Trust & Safety efforts.

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Required Skills

Program Management
Trust & Safety
Operations
Product Execution
Content Moderation
Risk Management
Crisis Response
Communication Skills
Cross-Functional Collaboration
Vendor Management

+5 more

About character.ai

character.ai

Character.ai is an innovative AI chat platform that brings users the unique experience of conversing with millions of AI characters within interactive chat scenarios. Users can engage with diverse personalities ranging from fictional characters to created personas, unlocking endless possibilities for storytelling and adventure. The platform's engaging interface and deep character interactions allow users to explore imaginative scenarios, connect with various narrative styles, and create their own immersive experiences in a friendly and captivating environment.