ConcertAI
The Senior Program Manager in the Customer Success department oversees entire programs of customer engagements, serving as the central source of customer information and ensuring program delivery meets client needs. This client-facing role focuses on driving adoption, increasing satisfaction, and strengthening long-term relationships while collaborating with cross-functional teams to optimize outcomes. The position involves managing program plans, monitoring KPIs, and advocating for customer requirements to enhance overall satisfaction and operational efficiency.
ConcertAI orchestrates clinical expertise, real-world data, and applied AI to deliver practical intelligence for the demands of oncology and other complex diseases.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ConcertAI.
20% below the average for this role