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Senior Program Manager at NICE - ApplyBlast

Senior Program Manager

NICE

14 hours ago

3.8 on Glassdoor

Sandy, Utah, United States

Hybrid

Full Time

Senior

0 applicants

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About this role

The Senior Program Manager at NiCE drives the delivery of NICE CXone software features from concept to completion, collaborating with Product Management and cross-functional teams to execute the product vision. This role involves managing software development activities, ensuring program goals are met through governance, standardization, and planning efficiency. The position requires strong leadership in Agile/Scrum environments, translating technical requirements, and coordinating releases to meet market demands.

Responsibilities

Drive and standardize software development activities from concept to completion
Collaborate with Product Management to translate market requirements into actionable work items
Perform Scrum Master role and coordinate release management across multiple environments

Skills

Qualifications

Bachelors or Masters Degree in Computer Science, Information Technology or related fieldTechnical or industry certifications

About NICE

nice.com

Headquarters

Hoboken, New Jersey, United States

Company Size

5001-10000 employees

Founded

1986

View Profile

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.