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Senior Project Manager - HLS at Talkdesk - ApplyBlast

Senior Project Manager - HLS

Talkdesk

5 months ago

3.2 on Glassdoor

Onsite

Full Time

Senior

0 applicants

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About this role

A Senior Project Manager at Talkdesk leads complex healthcare and life sciences customer implementation projects, manages cross-functional teams, and ensures successful delivery while maintaining strong relationships with executive stakeholders.

Responsibilities

Lead customer implementation projects from kick-off to completion
Define project scope and integrate into broader project plans
Manage multiple projects simultaneously with cross-functional teams
Identify and mitigate risks with clear communication plans
Conduct executive business reviews and post-mortem analyses

Skills

Qualifications

Bachelor's DegreePMP CertificationMBA Degree (Preferred)

About Talkdesk

talkdesk.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2011

View Profile

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.