Senior Project Manager - Technical & Customer Support

Adyen(4 days ago)

Amsterdam, NetherlandsOnsiteFull TimeSenior$134,546 - $181,479 (estimated)Support

About this role

Adyen is seeking a Senior Project Manager to lead complex, cross-functional transformation initiatives within its global Customer Support organization. The role involves managing projects that improve tooling, processes, and operational effectiveness to support global scaling and customer satisfaction.

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Required Skills

Project Management
Cross-Functional Leadership
Operational Improvement
Stakeholder Management
Support Transformation
Tooling
Process Optimization
Risk Management
Change Management
Portfolio Governance

About Adyen

adyen.com

Adyen is a global payments platform that provides end-to-end payments infrastructure for businesses, handling online, mobile, and in-person transactions with a single unified solution. It combines payment processing, acquiring, risk and fraud management, and reconciliation tools, plus support for many local payment methods and currencies. Merchants use Adyen for its real-time reporting, developer-friendly APIs, and built-in tools to optimize authorization rates and simplify global expansion. The company serves large retailers, marketplaces and enterprises seeking a single provider for global payments and unified commerce.

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