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Senior Project Manager at Genesys - ApplyBlast

Senior Project Manager

Genesys

1 month ago

Toronto, Ontario, Canada

Hybrid

Full Time

Senior

0 applicants

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About this role

The Senior Project Manager leads end-to-end delivery of complex enterprise customer experience transformation projects, establishing execution strategies and governance to achieve business outcomes. This role involves directing cross-functional, geographically distributed teams and managing project financial performance, risks, and stakeholder relationships. The position requires strong leadership to drive successful implementation and adoption of Genesys solutions from discovery through value realization.

Responsibilities

Lead end-to-end delivery of complex enterprise customer experience transformation projects
Direct cross-functional and geographically distributed teams across solution architecture and engineering
Manage project financial performance including budgeting, forecasting, and resource planning

Skills

About Genesys

genesys.com

Headquarters

Menlo Park, California, United States

Company Size

5001-10000 employees

Founded

1990

View Profile

Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.