Senior Quality Assurance Analyst

Filevine(5 days ago)

United StatesOnsiteFull TimeSenior$110,000 - $140,000Quality Assurance

About this role

A Senior QA professional at Filevine responsible for ensuring the quality and reliability of AI-driven telephony workflows within the legal workflow platform. The role focuses on driving quality initiatives, mentoring QA team members, and partnering with Product and Engineering to deliver compliant and scalable software releases. It contributes to Filevine’s mission of creating a world-class platform for legal and business professionals.

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Required Skills

Manual Testing
API Testing
Webhooks
Telephony
Call Routing
IVR
Transcription
AI Validation
Event Driven
Compliance

+3 more

About Filevine

filevine.com

Filevine is a legal work platform and practice-management SaaS founded in 2014 and headquartered in Salt Lake City with offices in Chicago, New York, Prague, and Bratislava. It provides AI-powered legal tools—including an AI Legal Assistant that lets users "chat" directly with cases—plus workflow automation, document management, case management, and billing features to centralize and streamline firm operations. Filevine is positioned for law firms and legal teams seeking improved collaboration, faster intake-to-resolution processes, and higher efficiency. The company touts strong user adoption and industry recognition, with high ratings on G2 and multiple awards.