Senior Quality Engineer

The Senior Quality Engineer serves as the functional lead between product releases and customer business operations, owning test scopes for customer upgrades and resolving gaps between new releases and existing customer workflows. This role involves leading customer walkthroughs of changes, collaborating with Professional Services, Support, and Product teams, and ensuring go-live readiness through rigorous testing and issue triage. The position requires strong communication skills to present status updates and manage functional escalations while mentoring team members.