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Senior Ratepayer Assistance Specialist at State of Maine - ApplyBlast

Senior Ratepayer Assistance Specialist

State of Maine

2 days ago

Hallowell, Maine, United States

Hybrid

Full Time

Senior

0 applicants

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About this role

The Senior Ratepayer Assistance Specialist at the Maine Public Utilities Commission investigates and resolves complex consumer complaints regarding public utilities, ensuring compliance with laws and regulations. The role involves negotiating resolutions, documenting findings, and participating in rate and tariff reviews. This position requires significant telephone interaction with the public and operates under limited supervision.

Responsibilities

Investigate and resolve complex consumer utility complaints
Analyze regulatory filings and ensure compliance with laws
Conduct hearings and issue binding decisions on cases

Skills

About State of Maine

maine.gov

Headquarters

Augusta, Maine, United States

Company Size

10001+ employees

Founded

1820

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The State of Maine is the official state government organization serving Maine residents, businesses, and visitors through Maine.gov and its agencies.