Siteline
The Senior Real-Time Analyst monitors actual versus planned delivery at the queue and agent levels to ensure optimal agent availability and achieve desired service levels and KPIs. This role is part of the Workforce Management team and focuses on real-time monitoring of service levels and site performance for phone, chat, and email volumes. The position requires managing intraday operations, schedule adherence, and reporting to support effective workforce planning.
Headquarters
San Francisco, California, United States
Company Size
11-50 employees
Founded
2019
Siteline is a construction billing software platform built exclusively for trade contractors and subcontractors. It enables users to generate, submit, and track pay applications up to 6x faster, while managing lien waivers, lien rights, compliance, collections, A/R reporting, forecasting, and change order tracking in one centralized hub. Siteline integrates with accounting systems and GC payment portals to streamline back-office billing workflows and help subcontractors get paid faster.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Siteline.
Siteline didn’t post a salary, so this is our estimate from similar listings.