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Senior Representative, Customer Service Operations at Cardinal Health - ApplyBlast

Senior Representative, Customer Service Operations

Cardinal Health

4 months ago

United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Senior Representative, Customer Service Operations at Cardinal Health manages customer accounts, fulfills orders, and resolves disputes while providing sales support to field representatives. This role involves tracking demand, reporting incidents, and collaborating cross-functionally with Commercial, Finance, and Supply Chain teams to optimize operational performance and enhance the customer experience.

Responsibilities

Manage customer account activity including order fulfillment and backorders
Provide outsourced services relating to invoicing and reimbursement
Collect and review customer feedback, complaints, and product returns
Support general sales by analyzing account histories and resolving needs
Investigate and report anomalies in point of sales systems and ordering

Skills

About Cardinal Health

cardinalhealth.com

Headquarters

Dublin, Ohio, United States

Company Size

10001+ employees

Founded

1971

View Profile

Cardinal Health is a global healthcare services and products company dedicated to enhancing the cost-effectiveness of healthcare. The company provides essential logistics, medical supplies, and solutions that focus on improving patient care while reducing costs and enhancing operational efficiency. Committed to quality and innovation, Cardinal Health plays a pivotal role in the healthcare supply chain, ensuring that the right products are delivered to meet the needs of healthcare providers and patients alike.