Senior Representative, Transaction Processor

The Senior Representative, Transaction Processor plays a critical role within Fidelity’s Inbound Operations business unit, supporting back-office operations including data extraction and document processing through various input channels. This position involves performing document identification, classification, and review to determine transaction status, conducting customer-related research, and serving as a subject matter expert to assist team members with complex processing issues. The role also includes participating in business process improvement teams to drive workflow enhancements and ensure the timely completion of administrative tasks.