Senior Research Operations Specialist (f/m/x)

HelloFresh(1 month ago)

HybridFull TimeSenior$147,722 - $198,900 (estimated)Insights & Experience Innovation

About this role

Senior Research Operations Specialist leading the Research Platform within the Insights & Experience Innovation department to optimize processes and enable the Tech team to deliver impactful insights. The role drives operational strategy for global studies, democratized research programs, tool consolidation, knowledge management and AI initiatives, working closely with researchers, product teams, designers and commercial stakeholders. The position focuses on scaling research capabilities to improve customer experiences and inform product decisions across the organization.

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Required Skills

Research Ops
AI Integration
Program Scaling
Participant Recruitment
Operational Excellence
Knowledge Management
Tool Management
Vendor Management
Stakeholder Engagement
Project Management

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About HelloFresh

hellofresh.com

HelloFresh is a global meal-kit subscription company that delivers pre-portioned fresh ingredients and chef-designed recipes to customers' doors. It offers flexible plans and a wide range of meal choices (family, vegetarian, quick meals, etc.) to simplify meal planning, shopping, and cooking. Operating in many countries, HelloFresh emphasizes convenience, variety, and reducing food waste through portioned ingredients and streamlined delivery. Customers manage preferences and deliveries online for weekly boxes tailored to their needs.