Berkshire Grey
Berkshire Grey is seeking a Senior Robotics Technical Support Engineer to provide advanced support during commissioning and 24/7 customer operations. This role involves diagnosing complex issues across robotic hardware, software, controls, Linux, and networks while serving as the senior escalation point for the support team. The engineer partners with Engineering and service teams to restore operations, prevent recurring failures, and ensure reliable results through hands-on troubleshooting and clear customer communication.
Headquarters
Bedford, Massachusetts, United States
Company Size
201-500 employees
Founded
2013
Berkshire Grey is a robotics and automation company that develops AI-enabled robotic systems for warehouse, fulfillment, and logistics operations. Its solutions are used to automate tasks such as picking, sorting, moving, and packing items in e-commerce, retail, and parcel-handling environments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Berkshire Grey.
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