Clinical Careers Page

Senior Service Advocate

Clinical Careers Page(28 days ago)

NevadaOnsiteFull TimeSenior$37,000 - $70,580Member Services
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About this role

The Senior Service Advocate at CVS Health is a frontline member-facing role that acts as a single point of contact for member service inquiries through telephone channels. The position supports a compassionate, connected healthcare experience by leveraging integrated service tools to engage, consult and educate members.

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Required Skills

  • Relationship Building
  • Issue Resolution
  • Communication
  • Multitasking
  • Professionalism
  • Member Focus
  • Leadership
  • Empathy
  • Medical Terminology
  • Microsoft Word

+2 more

Qualifications

  • High School Diploma
  • G.E.D.
  • Some College
Clinical Careers Page

About Clinical Careers Page

cvshealth.com

CVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.

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