FIS
The Senior Service Delivery Analyst manages day-to-day service relationships and performance for a portfolio of clients, ensuring contracted services meet SLAs within a regulatory framework. This role involves leading client service reviews, driving continuous improvement, and acting as an escalation point for significant service issues. The position requires strong stakeholder management skills and the ability to analyze service performance data to identify emerging issues and prioritize improvements.
Headquarters
Jacksonville, Florida, United States
Company Size
10001+ employees
Founded
1968
FIS is fintech for bold ideas. FIS is behind the financial technology that transforms how we live, work and play.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FIS.
FIS didn’t post a salary, so this is our estimate from similar listings.
2 weeks ago