Senior Service Delivery Manager II - Jira & Automation
SurveyMonkey(20 days ago)
About this role
A Senior Service Delivery Manager at SurveyMonkey is responsible for driving and evolving the Jira ecosystem to support product strategy, delivery, and decision-making. This senior role requires strong systems thinking and technical depth in Jira, acting as a product operations owner while ensuring scalable product development and high-quality execution.
Required Skills
- Jira Administration
- Agile Methodologies
- Data Analytics
- Stakeholder Management
About SurveyMonkey
surveymonkey.comSurveyMonkey (Momentive) is a widely used online surveys and forms platform that helps organizations and individuals design, distribute, and analyze surveys for employee and customer feedback, market research, event registrations, and more. It offers customizable templates, AI-assisted question generation, and analytics tools to turn responses into actionable insights. Built for teams and solo users alike, SurveyMonkey integrates with common business tools and supports global distribution. Founded in 1999, it remains one of the world’s most popular survey platforms.