bswift

Senior Service Delivery Manager

bswift (1 month ago)

HybridFull TimeSenior$90,000 - $120,000Service Delivery
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About this role

The Senior Service Delivery Manager at bswift is responsible for managing assigned client relationships and ensuring high-quality, timely delivery of benefits administration services while representing company values. The role acts as a client advocate across the product lifecycle and collaborates with cross-functional teams to implement, configure, and test system functionality. This position also focuses on driving client value through proactive consulting, stewardship meetings, and identifying opportunities for enhancements and additional services.

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Required Skills

  • Client Management
  • Relationship Management
  • Delivery Management
  • Strategic Consulting
  • Operational Coordination
  • System Configuration
  • Project Management
  • Testing
  • Training
  • Communication

+10 more

Qualifications

  • Bachelor’s Degree
bswift

About bswift

bswift.com

bswift is a benefits administration and HR technology company that provides a cloud-based platform to help employers, brokers, and carriers manage employee benefits and streamline HR administration. Their solution blends AI-driven tools with enrollment, eligibility, communication, and analytics capabilities to deliver personalized member experiences and reduce administrative burden. bswift pairs automation with a human-centered service approach to improve accuracy, compliance, and engagement throughout the benefits lifecycle.

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